Last updated: August 4, 2026
Aero Detailing ("Aero Detailing," "we," "us," or "our") is a mobile auto detailing business owned and operated by Alex Hatem, based in South Lyon, Michigan. This Privacy Policy explains what personal information we collect when you visit our website or use our services, how we use it, and the choices you have. By submitting information through our booking form, calling us, or texting us, you agree to the practices described in this policy.
When you request a quote, book a service, or contact us, we may collect:
We collect this information directly from you when you fill out our online booking form, call us, or text us. We do not collect information about you from outside sources.
We use the information you provide to:
We do not use your information for any purpose beyond running and improving Aero Detailing.
If you provide your phone number and opt in to receive text messages, Aero Detailing may text you appointment confirmations, reminders, service updates, review requests, and occasional promotions related to our services.
Mobile opt-in information and phone numbers collected for SMS consent will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes.
Consenting to receive text messages is never a condition of purchasing any service from Aero Detailing. You can opt out of text messages at any time by replying STOP to any message, or by contacting us directly at alex@aerodetailing.org or (517) 200-3253.
Your information is stored within our customer relationship management (CRM) system, provided by GoHighLevel, and on our website hosting platform, provided by Vercel. We take reasonable steps to protect your information from unauthorized access, use, or disclosure. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
We work with a small number of trusted service providers to run Aero Detailing:
These providers only receive the information necessary to perform their function for us. We do not sell your personal information to any third party.
Our website may use basic cookies and analytics tools, such as Google Analytics or Meta Pixel when active, to understand how visitors use our site and to measure the performance of our advertising. These tools may collect information such as pages visited, time on site, and general location. You can control or disable cookies at any time through your browser settings.
We retain your personal information for as long as reasonably necessary to provide our services, maintain business records, and comply with legal, tax, and accounting requirements. If you ask us to delete your information, we will do so unless we are required to keep it for a legitimate business or legal reason.
You can request access to, correction of, or deletion of your personal information at any time by emailing alex@aerodetailing.org or calling (517) 200-3253. We will respond to your request within a reasonable timeframe.
Our services and website are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date.
If you have any questions about this Privacy Policy or how we handle your information, contact us:
